Quality Policy

ACCO Brands Australia and New Zealand aims to provide superior products and service, and be the Supplier of Choice to the Australian and New Zealand customer base. We seek continuous innovation in our operational activities and in the service we provide our customers. We ensure that customers can transact with ACCO Brands Australia and New Zealand in the most effective manner and always be confident of outstanding outcomes.

The ACCO Brands Australia and New Zealand Leadership Team is committed to the Quality Management System. All Management is responsible for ensuring that their teams comply with the requirements of the Quality Management System and continue to improve its effectiveness. The Quality Objectives are communicated to staff and achievement is reviewed by the Leadership Team.

View our ISO 9001:2015 Certificate

View our Quality Management System 25+ Year Platinum Award



ACCO Brands Australia and New Zealand are committed to acting responsibly in our global community. Please read about some of the ways we have attempted to achieve our commitment in the ACCO Brands Environmental, Social and Governance Report (Sustainability Report).

View our latest ACCO Brands Environmental, Social and Governance Report


Social Responsibility

ACCO Brands Australia and New Zealand are committed to ethical, responsible and sustainable practices. The following codes, policies and programmes direct to the ACCO Brands global website;

Supplier Code of Conduct 

Code Conduct 

Social Responsibility Policy 

Conflict Minerals Policy 

Restricted Substances List 


Forestry Certification

ACCO Brands Australia and New Zealand operate a certified Forest Stewardship Council® (FSC®) and Programme for the Endorsement of Forest Certification (PEFC) management systems. Our systems provide the framework to meet our responsible sourcing commitment to use certified and recycled paper and wood, where possible.

View our FSC® Certificate

View our PEFC Certification

View our Commitment to FSC® Values and PEFC Requirements

Look for our FSC® certified products.


Packaging Sustainability

ACCO Brands Australia is a member of the Australian Packaging Covenant Organisation. We are continually working with the APCO, other members, customers and suppliers to minimise the environmental impact associated with our packaging material. Our packaging sustainability system includes the use of the Sustainable Packaging Guidelines (SPG) and the Australasian Recycling Label (ARL). Our system provides the framework to meet our commitment to strive to reduce packaging, where possible.

Our packaging sustainability efforts and achievements were recognized in 2018, as ACCO Brands Australia was awarded the APCO Homewares Sector Award for our 2017 performance.

View our 2023 APCO Annual Report and Action Plan (2022 Reporting Period)


Australasian Recycling Label (ARL)

The Australasian Recycling Label (ARL) is an evidence-based on-pack labelling system for Australia and New Zealand. The ARL helps consumers understand how to correctly dispose of a product's packaging. The ARL is supported by the Packaging Recyclability Evaluation Portal (PREP), an online tool that assesses packaging recyclability in the Australian and New Zealand recovery systems and assists ACCO Brands and other brand owners in determining the correct labelling for a product.

There are three types of classifications available as part of the ARL, recyclable, conditionally recyclable and not recyclable. These classifications advise consumers how to correctly dispose of each separate component of a product’s packaging. In the case of conditionally recyclable there will be further instructions to improve the recyclability of the packaging component.

Further information on the ARL can be obtained on the / website and Australian Packaging Covenant website.


Please contact us more information on our Policies and Procedures.